First of all, you need to know what version of IDE Tools is currently installed on your machine. Sometimes it is not as obvious as it should be, especially for the free product versions like CodeRush Xpress, Refactor! for ASP.NET, Refactor for C++. If you have the DevExpress menu inside the Visual Studio environment, go to the DevExpress | About menu item:
If you have registered a bug via the DevExpress Support Services, you are welcome to request a daily build, containing the fix for the issue, as soon as it is marked as fixed. Click on the “Request Fix” link on the issue’s page:
You can access the DevExpress Forums at: http://community.devexpress.com.
Please note that these forums are peer-to-peer in nature. DevExpress does not offer any formal support in any of its forums. Support is available using the Support Center and by writing to support team at: support@devexpress.com. Of course, DevExpress team members will be monitoring these forums and assisting users where applicable.
Technical support is available in a variety of different forms. If you need technical support, please use one of the options listed below. Also, it is recommended that you review different help resources, provided by DevExpress, to help you use their products, before contacting to Support Team.