You can access the DevExpress Forums at: http://community.devexpress.com.
Please note that these forums are peer-to-peer in nature. DevExpress does not offer any formal support in any of its forums. Support is available using the Support Center and by writing to support team at: support@devexpress.com. Of course, DevExpress team members will be monitoring these forums and assisting users where applicable.
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Technical support is available in a variety of different forms. If you need technical support, please use one of the options listed below. Also, it is recommended that you review different help resources, provided by DevExpress, to help you use their products, before contacting to Support Team.
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All DevExpress Visual Studio .NET products are sold based on a subscription model. This means that when you purchase one of the products, you receive 12 months of free updates for that product from the date of purchase – be it a minor service update or a major new version. After the 12 month period and at your discretion, you can pay about 40% of original price to “renew” the subscription and receive another 12 months of free updates. If you choose not to renew, you can continue using the last version you obtained or are eligible to use. The 12 month time frame is merely for new versions/updates and has no relevance to rights of use (as long as the EULA is not violated).
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DevExpress licences are provided on a per-developer basis. With this license, the developer can install any product on any machines, e.g. a primary machine in the office and a portable/laptop at home. You can continue to use products which you have licensed and paid for as long as you require. When a subscription expires, it simply means that you will no longer be issued any product updates or new product releases but you can continue using the version you obtained.
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DevExpress engineers feature-complete visual components and IDE Tools productivity add-ins for Visual Studio.NET. IDE Tools are intended to boost your overall coding performance and make coding enjoyable and fun inside Visual Studio. These tools are capable of improving the development environment from the inside out – bringing you new ways to look at code, new ways to generate code, new ways to navigate through code, new ways to refactor your code and new ways to create your own extensions to your development environment.
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