DevExpress ordering, subscriptions and money back guarantee
All DevExpress Visual Studio .NET products are sold based on a subscription model. This means that when you purchase one of the products, you receive 12 months of free updates for that product from the date of purchase – be it a minor service update or a major new version. After the 12 month period and at your discretion, you can pay about 40% of original price to “renew” the subscription and receive another 12 months of free updates. If you choose not to renew, you can continue using the last version you obtained or are eligible to use. The 12 month time frame is merely for new versions/updates and has no relevance to rights of use (as long as the EULA is not violated).
Like all Developer Express technologies, IDE tools comes with a 60 day no hassle money back guarantee. If after trying the tools, you don’t agree that it is the best and most productive way to create software in Visual Studio, you can obtain a refund, no questions asked by writing to Client Services. If you require additional information on this guarantee or the capabilities of DevExpress product line, drop a line at DevExpress Info.
Useful links from the ordering FAQ: